Returns & Exchanges
At ABYSS Headphones, we strive for perfection in every sonic detail; if you are not completely satisfied with your purchase, you may return your high-fidelity gear within 30 days of delivery.
Request Authorization
Contact our support team to obtain a Return Merchandise Authorization (RMA) number and a prepaid shipping label for your return.
Prepare the Package
Carefully pack your headphones in their original luxury packaging, ensuring all cables, accessories, and certificates of authenticity are included.
Ship the Product
Affix the provided shipping label to the exterior of the box and drop it off at any authorized carrier location for secure transit to our facility.
Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing